Warranty and Return

Warranty and Return policy

One Year Limited Warranty on All SwitchEasy Products

At SwitchEasy, we strive to make products that surpass your expectations.

Part of our commitment to make this happen is to use the finest components known by us and adhere to rigorous manufacturing standards.

We guarantee that all SwitchEasy products are free from physical defects in material and workmanship for a period of 1 year from the date of purchase, when used within the limits set forth in the User's Guide.

This warranty does not cover damages resulting from accidents, abuse, misuse, or improper care, nor does it cover cosmetic damages due to normal "wear and tear" of the product.

Warranty claims become void if the product is tampered with in any way.

We reserve the right to revise or update the product, accessories, or documentation without obligation to notify any individual or entity.

Due to international courier restrictions regarding lithium-ion batteries, SwitchEasy may also restrict warranty service for IonBank, IonSlim, iGlaze Ion and IonSuit to the country where SwitchEasy, or one of our authorized resellers, originally sold the product.

If the product fails under normal usage, please contact customer support at support@SwitchEasy.com to obtain instructions on how to return the defective product to us for evaluation.

Be sure to have your proof of purchase enclosed and please use the original packaging if possible; return requests cannot be processed without proof of purchase.

We do not cover shipping, insurance or any import fees, duties and taxes for the returned product.

If after inspection, we find the product to be defective in materials or workmanship, we will at our option and at no cost repair or replace the defective product with the same or a comparable product on a commercially reasonable efforts basis.

In no event shall our liability exceed the price paid for the product.

This warranty does not cover, and we will not have any liability to you for, loss, theft, or any incidental or consequential damages caused by using the product.

This warranty gives you specific legal rights. You may have other rights depending on where you live.

We make no other warranty regarding the products, and we disclaim all other warranties, express, statutory or implied, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, or arising from course of dealing or trade usage.

This constitutes your sole and exclusive remedy, and our sole and exclusive liability, for breach of this warranty.